Following their acquisition of World Travel Protection, travel
insurer Cover-More set about creating a public facing
command centre, a highly functional space that could
simultaneously convey the company’s brand values to staff
and to any customers present for assistance.
The ‘Hub and Spoke’ layout of the Command Centre brings
medical, security, logistical and case management expertise
together, in a space designed to support customers through
every step of their journey. Technology was to play a key
role in delivering this experience, the kind of technology for
which the Ci Group is a recognised leader in Australia,
having successfully created sophisticated command centres
across a wide range of applications; mining, emergency
response, security, transport, energy supply, and logistics.