Following their acquisition of World Travel Protection, travel insurer Cover-More set about creating a public facing command centre
A highly functional space that could simultaneously convey the company’s brand values to staff and to any customers present for assistance. The ‘Hub and Spoke’ layout of the Command Centre brings medical, security, logistical and case management expertise together, in a space designed to support customers through every step of their journey. Technology was to play a key role in delivering this experience, the kind of technology for which the Ci Group is a recognised leader in Australia, having successfully created sophisticated command centres across a wide range of applications; mining, emergency response, security, transport, energy supply, and logistics.